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Terms of Use

Us Osmosis Skincare UK & Ireland (“Us”) is focused on respecting and protecting the privacy of all its service recipients and users of its website, www.osmosisskincare.eu (“website”). This privacy policy (“Policy”) describes the practices and policies adopted by us for collecting, storing, retrieving or using any personal information and sensitive personal data it may receive from its users of the website. All terms and conditions of the use of the website are incorporated in this Policy by reference.

This Policy is projected to all personal information and sensitive personal data or information that is given by or obtained from any person who visits or uses or accesses the website (“User”).

Us reserves the right to modify or review the details of this Policy without prior notice and the revised Policy will be in effect from the day of uploading. Therefore, Users are requested to periodically visit the website and review the policy.

1. DEFINITIONS

“Applicable Law” means all related statutes, acts of legislature, circulars, guidelines, policies, directions, directives and orders of any government, statutory authority, regulatory authority, tribunal, board or court;

“General Information” will have the same meaning ascribed to it in clause 2.5 of the Policy.

“Personal Information” shall mean information given by or obtained from any User and includes but is not limited to name, age, occupation, email, residential address, telephone number, payment processing details and any other personal information viable for identifying such a person.

“Sensitive Personal Information” shall, excluding any information that is freely available or accessible in public domain or is furnished under Applicable Laws, means the following information:

(a) account password,
(b) physical, physiological or mental health condition,
(c) sexual orientation; medical records and history;
(d) financial information such as bank account or credit/debit card details or other payment instruction details

“User” means any Person who visits or uses the website or avails of the services at the website.

2. COLLECTION OF INFORMATION THROUGH THE website

2.1 A User may be required to give away some Personal Information, including Sensitive Personal Information while browsing through the website or for availing services at the website.

2.2 Prior to furnishing Personal Information to Us for using the website, a User must grant consent to Us for using the Personal Information. The Personal Information will be used only for the purposes set out in Clause 4 of the Policy. If the User does not wish to provide such Personal Information, the User must not proceed with using the website.

2.3 Us gathers Personal Information or Sensitive Personal Information only for a lawful purpose related to functioning or activity of Us, for which activity the Personal Information or Sensitive Personal Information is reasonably considered necessary.

2.4 Us is not responsible for the correctness or completeness of the Personal Information or Sensitive Personal Information provided by the User, or any consequences arising in relation to incorrect or incomplete Personal Information or Sensitive Information.

2.5 The user’s browsing session, website server may automatically record some general information about User’s visit, such as the date and time of the visit, the IP address being used, the type of web browser being used etc. (“General Information”). Such General Information collected is not Personal Information for the purpose of this Policy.

2.6 Us reserves the right to use General Information collected by it for any purpose whatsoever including traffic analytics, tracking overall traffic patterns and marketing and promo purposes. Consequently, Us may share such General Information or any analysis with any third party, at its discretion.

3. USE OF PERSONAL INFORMATION AND SENSITIVE PERSONAL INFORMATION

Personal Information disclosed to Us by a User will be used by Us for one or more of the following purposes:

a. to help Us in creating content that is relevant to the User,

b. to collect a database of all the Personal Information collected from User,

c. to analyze and manage the website and resolve any problems that may arise with the usage of the websites.

4. COOKIES

4.1 When a User visits the website, one or more cookies shall be sent to a computer or the device being used by the User to visit the websites. Cookies are used upscale the quality of the services provided by Us, including for keeping User preferences, improving search results and tracking traffic trends.

4.2 Users will always have the option of disabling cookies via their browser preferences. However, Users are advised and made aware that if they disable cookies on their browser, some parts of Websites may not work as effectively.

5. INFORMATION SHAZZZ AND DISCLOSURE OF PERSONAL INFORMATION AND SENSITIVE PERSONAL INFORMATION

5.1 Only Persons authorized by Us shall have access to Personal Information and Sensitive Personal Information disclosed to Us. User grants consent to Us for sharingPersonal Information or Sensitive Personal Information with people or partners who are associated with Us.

5.2 Notwithstanding anything collected in this Privacy Policy, Us reserves the right to reveal any Personal Information or Sensitive Personal Information, that may be required to be disclosed under applicable law, without prior notice or consent of the User.

6. DISCLOSURE TO THIRD PARTY

6.1 In case the information is being collected and retained by a third party, on behalf of Us, Us shall obtain prior permission from the User before the transfer of such data to any third party unless such disclosure is necessary for any legal procedures. Such obligation is also not applicable in the case such information is being transferred to a government agency when a request for such transfer has been made by any relevant government agency to Us.

6.2 Us E-Commerce may transfer Personal Information or Sensitive Personal Information to any company or person located in the UK or Ireland or any other country only if it is necessary for the performance of a lawful contract between us and any person, provided the same level of data protection will be complied to by the other company. We cannot guarantee that such parties will keep the Personal Information or Sensitive Personal Information confidential and Us will not be liable in any manner for any loss of confidentiality attributable to such third parties.

7. SECURITY

7.1 Us has taken all reasonable measures and reservations to keep the Personal Information and Sensitive Personal Information safe and secure and to prevent any unauthorized access to it.

7.2 Us shall not be liable to any User for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the User due to any unauthorized access or misuse of the Personal Information or Sensitive Personal Information by any third party (granted this one is beyond the control of Us).

8. LINKING TO OTHER websites

Us is not responsible for the privacy practices or the content of any other Websites cross-linked with the website or which provides links to the website. By clicking on a link, logo or other such items, or using certain services available on the website, User may no longer be on the website and in such circumstances privacy policy of such other website shall apply. Us encourages Users to read the posted privacy statement of the other Websites whenever interacting with any website.

9. CONTACT US

If a User wishes to report a violation of the Terms of Use or this Policy and has any questions or needs assistance, please contact:

Customer Service Desk

Email: hello@osmosisskincare.eu

Phone: (Monday to Friday):  +353 1533 1099